Cancún Mexico

This was my fifth time at Club Med Cancun, and my third time travelling there solo. The quality remains exemplary, and I am so glad that I returned this year.

This year, I came as a Gold Tier member, meaning that I got a gift card to use in the gift shop, and that I had access to a special Great Members event in the Aguamarina area. I was welcomed by Susana in reception who is incredible at her job, and I was given an orientation and special cocktail by Andrea in guest services. He was very helpful and saw to it that any issues were fixed very promptly (my room key didn't work, but he arrived within 10 minutes to get my door unlocked). The staff in reception was all amazing, but I had a lot of interactions with Susana, Chrislove, Joa, and Alonso, who were all wonderful to talk to, personable, and had great stories.

I am always wary when travelling alone, but at Club Med, I always felt included. The GOs go out of their way to make you feel welcome and part of the Club Med family. The GOs who were at my last stay remembered me, and it was fantastic to catch up with them. It's like catching up with old friends. I had great conversations with Mimi and Jose Miguel in animation (they are both incredible and talented dancers, and both lead fantastic salsa and bachata classes). I had evening drinks and watched the shows with Jessica and Cybelle in the mini club, and with Chrislove and Susana from reception. Jessica and Cybelle are sweethearts and are amazing with children and hilarious to talk to as an adult!

In the activities department, I tried one of Samantha's zumba classes (she is so talented and funny - we had lunch together a few times), and last year, I had done Nelson's aquagym class (he runs amazing classes and he did a great job leading the beach party dancing [they call the dancing "Crazy Signs" at Club Med]). I honestly forget the name of who taught aquagym this year, but they were fabulous as well (so sorry I forgot your name!). I did archery with Mr. Pijama, who I didn't spend a lot of one on one time with, but he was incredibly patient and had a great sense of humour as an archery instructor.

The boutique staff is great as well. I had a lot of interactions with Syani and Kiliane, both in the store and at mealtime, and they are both authentic and funny women who were honest with their recommendations on a beach cover up.

I also took a lot of time to relax by the beach, which was beautiful. There was no shortage of beach chairs, so I never had to fight for a spot. I've been to this Club Med in both February and October, and I've never had a hard time finding a beach chair during either time of year. The water is gorgeous, warm, and you get to see fish, pelicans, and herons up close. I booked a massage as well. The spa was lovely and inviting, and the aromatherapy that the Massage Therapists use is amazing.

Just in terms of nature, the resort is located on a conservation lagoon, which meant that I got to see crocodiles and baby crocodiles! It was so cool to see these majestic animals up close (from a safe distance, of course!). Patricia, the large resort crocodile made a couple of appearances, and one of her babies was very outgoing and showed up around the main restaurant each morning.

The management had changed this year, but the interim Chef du Village, Jason, was spectacular. He patrolled the beach each day with Cassandra, the animation manager, and the sports manager (whose name I forgot to write down), but all 3 of them were lovely. They remembered each guest, and always led the Crazy Signs dancing with massive enthusiasm and energy. I met Jose Luis (the Chef du Village) in February, and he was incredibly nice as well.

The evening shows were also top-notch! The circus team is so talented. Silver and Remy were so friendly and I am only sad that I still don't have the guts to try the trapeze. Perhaps next time! Their new shows are bigger and better every time I visit, and the after show Crazy Signs and parties were so fun. I'll give a special shoutout to Hamza the bartender, who is now no longer at the resort, but he was kind, outgoing, and made fabulous cocktails. I can't really comment on the Mini Club activities, as I went solo, but I did check out the Mini Club show and it was adorable. Sender in Mini/Teen club was lovely and great to do Crazy Signs next to as well.

In terms of food and beverage, the food was amazing. The vegan options were delicious, and I did not have a bad meal while I was there. They had a ton of variety, such as Italian food, sushi, Moroccan food, Mexican food, French cuisine in the buffet restaurant, and steak in the a-la-carte restaurant. The desserts were creative and delicious as well!

The only negative aspect of this trip is that I bruised my knee bone on my second last day by falling on some wet tile, and bruising the area around my knee. Mony at the infirmary was attentive and helpful, and she even asked me later how I was doing at dinner. I was glad to get to know her, despite the circumstances! I was sad that I had to cancel my visit to Ek Balam the following day, but I will definitely go next time. Note: please take advantage of their excursions; the one that I did to Chitzen Itza and a cenote last year was sublime.

I will DEFINITELY be back, both as a solo traveller and with my mother who I do a mother/daughter getaway with each year. I can't imagine staying anywhere else in Cancun. Thank you for another fabulous stay!

My Tulum and Cenotes tour was absolutely incredible from start to finish! The day was perfectly organized by Anna at Club Med and filled with stunning sights, rich history, and unforgettable experiences. Tulum’s ancient ruins overlooking the turquoise Caribbean Sea are definitely worth seeing in person and our guide Ludo made the history come alive with fascinating insights about the Mayan culture.

After exploring the ruins, we headed to the cenotes, which were pure magic. Swimming in those crystal-clear waters surrounded by natural rock formations felt like stepping into another world. Everything was well-paced and perfectly timed to avoid crowds. I never felt rushed.

A huge shout-out to my amazing guide, Ludo. His knowledge and great sense of humor kept everyone engaged and smiling the entire time. He and our tour driver went above and beyond to make sure everyone felt comfortable and had the best experience possible.

If you’re visiting the Riviera Maya, don’t miss this tour! It’s the perfect combination of culture, nature, and adventure — and one of the best days I had in Mexico. Highly recommend!

We had a very good time. Many thanks to the GO team en special thanks to: Lelo, Ara, Paulo, Obes from the sailing team. Jack & Chava from the land sport team, Pauly from Snorkeling, Hamza, Angel from the bar team, Neo and Dorian from Animation team. Lelo en Eloise from reception team. And also thanks to Justine, Manon & Brendon. We had a great holiday !

Beautiful resort, friendly staff, overall a fantastic holiday! We especially appreciated the care we received for our 2 kids in the baby club (Naomi) and our daughter in the mini club (Super Mario). Chrislove and Sandra at the front desk were very accommodating and helpful. We will definitely be back!

The cooking class was simple fun and delicious! Today's lesson was guacamole. Usually I do not like because of the cilantro but the other flavors blended well and i enjoyed it! Kudos to the chef 😀